EMPLOYEES PERCEPTION OF LEADERSHIP IN A CULTURALLY DIVERSE ORGANIZATION: QUALITATIVE CASE STUDY

The purpose of this qualitative case study is to identify employee perceptions of effective and ineffective leadership in a culturally diverse organization. How ineffective leadership is responsible for generating inappropriate interaction in the workplace, taking into account the fact that employees' perception varies with experience. Inappropriate interaction in the workplace can ultimately result in miscommunication, inappropriate interactive behavior, and violence in the workplace (Alvesson, et, al. 2015). The focus of this study will be on the culturally diverse employee's perception of ineffective leadership through a shared experience of the employees who are a diverse population and work for the same culturally diverse organization. The participants will include ten employees who have experienced effective and ineffective leadership within a culturally diverse organization; these participants will be interviewed and recruited for the study. The participants will convey their experiences with both effective and ineffective leadership; where the impact of effective leadership can be traced in terms of professional interaction, taking into account communication, interaction, and teamwork. Side by side, the experience of the participants will act as a guide to know the circumstances of ineffective leadership, taking into account the impact ineffective leadership can have on the organizational goals and the capabilities of employees. The participants from culturally diverse backgrounds have worked with leaders, such as Supervisors, Managers, and Administrative Team Leaders who have displayed both effective and ineffective leadership practices. For instance, the employee's experiences with ineffective leadership have led to a lack of communication, miscommunication,