Abstract:
The integration of AI in supply chain management has transformed operations in e-commerce businesses. This research examines the impact of AI technologies, such as predictive analytics and automation, on supply chain efficiency, cost reduction, and customer satisfaction.Research Questions:
- How does AI contribute to optimizing inventory levels and reducing lead times in e-commerce supply chains?
- What are the key barriers to adopting AI solutions in small-to-medium-sized e-commerce enterprises?
- Can AI improve demand forecasting accuracy, and if so, by how much?
Methodology:
- Use quantitative analysis to assess the performance of AI-driven supply chain systems in selected companies.
- Gather qualitative insights through interviews with supply chain managers.
- Propose actionable recommendations for enhancing AI adoption in e-commerce logistics.